Terms & Conditions

Effective Date: May 26, 2026
Welcome to Black Gold Transportation. By booking or using our services, you agree to the following Terms & Conditions. These terms govern all reservations, transportation services, and interactions with Black Gold Transportation, LLC (“Company,” “we,” “us,” or “our”).

1. Services

Black Gold Transportation provides luxury private transportation services throughout Tampa Bay and surrounding areas, including airport transfers, executive transportation, special events, hourly charters, and private chauffeur services.

All services are subject to vehicle availability, traffic conditions, weather, and operational limitations.

2. Reservations & Payments

All reservations must be confirmed by Black Gold Transportation prior to service.

We reserve the right to decline or cancel any reservation at our discretion.

Payment terms:

  • A valid credit or debit card may be required to secure reservations.
  • Full payment may be charged prior to or at the time of service.
  • Additional charges may apply for:
    • Extended wait time
    • Extra stops
    • Route changes
    • Tolls
    • Parking fees
    • Excess cleaning
    • Damage to vehicle
    • Overtime beyond booked service

Rates are subject to change without notice.

3. Cancellation Policy

Airport Transfers & Standard Reservations

  • Cancellations made more than 24 hours before pickup may receive a full refund.
  • Cancellations within 24 hours of pickup may be charged up to the full reservation amount.

Hourly Charters & Special Events

  • Cancellations within 48 hours of service may be non-refundable.

No-Shows

A reservation will be considered a “No-Show” if:

  • The passenger cannot be reached,
  • Fails to appear at the designated pickup location,
  • Or departs without notifying the Company.

No-shows are charged the full reservation amount.

4. Waiting Time

Complimentary wait time includes:

  • 15 minutes for standard pickups
  • 45 minutes for domestic airport arrivals
  • 60 minutes for international airport arrivals

Additional wait time will be billed at the applicable hourly rate.

Flight tracking may be used for airport pickups; however, passengers remain responsible for communicating delays or changes.

5. Passenger Conduct

For the safety and comfort of all passengers and chauffeurs:

  • Smoking, vaping, and illegal drug use are strictly prohibited in all vehicles.
  • Excessive intoxication, disorderly conduct, harassment, or unsafe behavior will result in immediate termination of service without refund.
  • Passengers may not exceed vehicle seating capacity.
  • Seat belts must be worn when required by Florida law.

The booking party accepts responsibility for all passengers in their group.

6. Vehicle Damage & Cleaning Fees

Customers are financially responsible for any damage caused to vehicles by themselves or their guests, including but not limited to:

  • Vomiting
  • Spills
  • Burns
  • Stains
  • Broken interior components
  • Excessive mess

Cleaning or damage fees may be charged to the payment method on file.

7. Limitation of Liability

Black Gold Transportation is not liable for delays caused by circumstances beyond our reasonable control, including:

  • Traffic
  • Weather
  • Road closures
  • Accidents
  • Mechanical breakdowns
  • Flight delays
  • Acts of God
  • Government actions

While we strive for punctuality and reliability, service times are estimates and not guarantees.

To the fullest extent permitted under Florida law, Black Gold Transportation shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our services.

8. Lost or Forgotten Items

Passengers are responsible for their personal belongings.

Black Gold Transportation is not responsible for lost, stolen, or damaged items left in vehicles. If an item is recovered, we may arrange return delivery at the customer’s expense.

9. Service Refusal Rights

We reserve the right to refuse or terminate service at any time for:

  • Unsafe behavior
  • Illegal activity
  • Harassment or abuse toward chauffeurs
  • Violation of these Terms & Conditions

No refunds will be issued for terminated rides due to customer misconduct.

10. Child Safety Seats

Florida law requires appropriate child restraint systems for certain passengers. Customers are responsible for requesting child seats in advance or providing their own compliant child restraint equipment.

11. Privacy

Information submitted through our website, booking forms, phone calls, or email communications is used solely for reservation management, customer support, and operational purposes.

We do not sell personal information to third parties.

Please also review our Privacy Policy for additional information.

12. Website Use

All content on this website, including logos, branding, images, and written material, is the property of Black Gold Transportation and may not be copied or reproduced without written permission.

Unauthorized use of the website or attempts to disrupt its operation are prohibited.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida.

Any disputes arising from these terms or services shall be resolved in the appropriate courts located in the State of Florida.

14. Changes to Terms

Black Gold Transportation reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any revised terms.

Contact Information

Black Gold Transportation
Tampa Bay, Florida
Phone: (727) 283-6358
Email: blackgoldtransportationllc@gmail.com